Privacy Policy

Introduction

At MedLM Connect, we prioritize the privacy and security of your medical information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal health information.

HIPAA Compliance

We are fully committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is handled in accordance with HIPAA regulations, ensuring:

• Strict access controls to sensitive health information
• End-to-end encryption of all health data
• Regular security audits and compliance assessments
• Staff training on privacy and security procedures
• Breach notification protocols in the unlikely event of a data breach

Information We Collect

We collect information you provide directly to us, including:

• Personal identifiers (name, email, date of birth)
• Medical history and information
• Symptoms and health concerns
• Communication preferences
• Device and usage information

How We Use Your Information

Your information is used only for the following purposes:

• Providing anonymous doctor-patient consultations
• Generating AI-powered health insights
• Improving our services and user experience
• Research purposes (only with anonymized data)
• Compliance with legal obligations

Your Rights

Under HIPAA and other privacy regulations, you have the right to:

• Access your personal health information
• Request corrections to your data
• Obtain an accounting of disclosures
• Request restrictions on certain uses and disclosures
• Receive a copy of your data in an electronic format
• File a complaint if you believe your privacy rights have been violated

Contact Us

If you have questions about our privacy practices or would like to exercise your rights, please contact our Privacy Officer at: